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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2448598050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2448598050
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Reviewed: Mon, Nov 9, 2015
About Hertz: 8.0 /10
The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Franklin Raphael

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Reviewed: Tue, Jan 2, 2024
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

William Piers

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Reviewed: Thu, May 24, 2018
About Hertz: 2.0 /10
Waited too long to pick up the car, over half an hour purely for the staff to verify the information without any communication. No staff accompanied during pickup, making it impossible to confirm any potential vehicle issues.

Irene London

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Reviewed: Sun, Feb 3, 2019
About Hertz: 10.0 /10
The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
About QEEQ: 8.0 /10

Claude Kipling

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Reviewed: Tue, May 31, 2016
About Hertz: 2.0 /10
The car we received was different from what we booked. We originally booked an SUV Nissan Qashqai (I even provided them with a copy of the rental agreement), but upon pickup, we were given an SUV Hyundai ix35 with several scratches. When we mentioned this to the Hertz staff, they said it was the same category (SUV) so it's fine. However, there was already an SUV Nissan Qashqai nearby. Since it was late, we didn't want to argue further. We hope Hertz can improve on this.
About QEEQ: 8.0 /10

Betty Roosevelt

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Reviewed: Mon, Aug 29, 2016
About Hertz: 10.0 /10
Professional service with no extra sales pitches
About QEEQ: 10.0 /10

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