There was not a single Corolla available. The self-service kiosk had a Chinese language option but I wasn't allowed to use it, and instead I was directed to the manual counter where they insisted on selling me insurance. The agent kept saying 'unfortunately' when I refused. As an experienced driver, I was very careful and made it safely through Los Angeles, San Francisco, and Las Vegas without any incidents.

They only symbolically pushed the GPS option during pick-up, the rest was hard to understand. I went to the designated location to get the car. During return, they only checked the fuel gauge and took the keys.

Quick pickup, no hard selling

Very convenient and friendly. They helped us with our luggage without expecting tips. They even allowed us to place large items (like a golf bag) near the front door. There are also self-service options for the paperwork.

Wide selection of vehicles, overall good value for money.