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From other countries or regions
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Live chat Email us Service Code: 8051253051
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8051253051
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Reviewed: Tue, Aug 4, 2015
About Enterprise: 8.0 /10
Rented a car in Germany and Switzerland. The Enterprise rental counter at the airport was fairly easy to find. There were no lines, so the process was quick. They didn't check any translated driving license documents, just used my domestic license to get the car. However, the initial cross-border fee was high. After showing the staff the QEEQ order details, they reduced the fee by a few dozen euros (the order mentioned a capped cross-border fee). The order indicated a daily cross-border fee of 5 euros plus local tax, but the counter staff charged the maximum amount, claiming they didn't know how many days we'd be crossing the border. Is this reasonable?
About QEEQ: 8.0 /10

Relevant Reviews on Enterprise FRANKFURT AIRPORT

Ruth Moore

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Reviewed: Tue, Oct 30, 2018
About Enterprise: 10.0 /10
Efficient service
About QEEQ: 10.0 /10

Alfred Tout

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Reviewed: Tue, Jun 13, 2017
About Enterprise: 8.0 /10
Super easy return process.
About QEEQ: 8.0 /10

Leonard Clark(e)

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Reviewed: Tue, Apr 21, 2015
About Enterprise: 10.0 /10
Enterprise is very convenient as their station is the first one right outside Terminal 2. I rented a Passat but they upgraded me to a fairly new Mercedes. Returning the car was also easy at Terminal 1, as there are service desks at both terminals. You can take the elevator to the departure level after returning the car. The only downside is that the staff speak English too quickly and keep trying to sell insurance and GPS rentals, even though the cars are usually equipped with it. Renting a car is quite necessary when traveling in Germany.
About QEEQ: 10.0 /10

Alva Dupont

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Reviewed: Wed, Jul 22, 2015
About Enterprise: 2.0 /10
Very poor service from the rental location. They exploited the language barrier to add hidden charges, increasing the total cost deceptively. They even swapped my car for a small Opel SUV, which was totally unexpected.

Aurora Kell(e)y

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Reviewed: Thu, Sep 3, 2015
About Enterprise: 10.0 /10
The car rental service is quite good. The vehicle provided was the one we booked, very new and excellent!
About QEEQ: 10.0 /10

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