Very efficient. I booked an automatic Golf but got a Mercedes B180 instead. However, the amount displayed on QEEQ was EUR 707.81, but the store informed me it was around 750 euros, mentioning some kind of tax that I didn't quite understand!
The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.
The car pickup process was very unpleasant. The rental company staff was unwelcoming, and didn't show any effort to understand the address in Chinese Pinyin. He impatiently directed me to the garage, which was located in a public parking lot next to the Ritz-Carlton.
just needing to note that to drive in Austria, you will need your international licence.
we got a brand new car! the experience was lovely
About QEEQ:8.0/10
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