Very satisfied

The company is large with a wide selection of vehicles and many customers.

Self-service rental, no waiting, quick return.

Convenient and fast, warm and attentive service, you can usually get a new car.

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.