Hertz Munich Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Pamela Douglas(s)

Germany

Reviewed: Tue, Sep 9, 2014

About Hertz: 10.0 /10

I booked a BMW 3 Series without navigation but ended up with a Land Rover Evoque, which had only been driven for over 8000 kilometers, included navigation, and was a diesel version. What a pleasant surprise! I scheduled the pickup for 8 AM but arrived a little after 7 AM and was able to get the car immediately. The service was also excellent!

About QEEQ: 10.0 /10

1 days rental

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Burgess Bowen

Germany

1 days rental

Reviewed: Fri, Nov 9, 2018

“Munich-Neuschwanstein Castle”

About Hertz: 10.0 /10

You can pick up the car as early as 6 AM, no crowds.

Deirdre Bartlett

Germany

1 days rental

Reviewed: Tue, Aug 21, 2018

About Hertz: 2.0 /10

Waited in line for almost two hours, only one staff member was handling service, the queue was about 50-80 meters long.

Amanda Veblen

Germany

1 days rental

Reviewed: Thu, Oct 11, 2018

“Munich to Geneva”

About Hertz: 10.0 /10

Very good

About QEEQ: 10.0 /10

Darlene Leopold

Germany

1 days rental

Reviewed: Wed, Aug 6, 2014

About Hertz: 4.0 /10

There are actually very few Viano models available from HERTZ. When we went to pick up the car, they didn't have any left. They said our luggage was too much and that vehicles of the same grade wouldn't suffice, suggesting we upgrade to a VITO116, and charged us an additional 400 yuan for the upgrade. In fact, we didn't see any other vehicles of the same grade as VIANO in the parking lot. The staff member (an old lady) didn't upgrade us for free but rather persuaded us to pay for the upgrade, which felt a bit dishonest.

About QEEQ: 8.0 /10

Ina Attlee

Germany

1 days rental

Reviewed: Fri, Aug 28, 2015

About Hertz: 10.0 /10

Renting a car at the airport is very convenient, and the staff have a good attitude.

About QEEQ: 10.0 /10

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