So I had an issue with my credit card PIN number but the staff did all they could to help.

Qeeq was good for this rental.

Initial car had two illegal front tyres. Very slow at the desk.

Car was excellent and though small was ideal for 2 people. Long wait at pickup for an hour because of long queue. Several people arrived at the same time.

Easy to book, good price and got a discount online with the app. Clear information given so we didn’t have to buy extras.

Despite their reputation I had no problems renting from Green Motion. I took out separate damage waiver insurance (did find one company who will not insure any Green Motion hire car due to the number of claims they put in). They car that I had been allocated had not been returned so I was up-graded to a larger brand new Kia Ceed - very nice. Staff were polite.

Price was the cheapest - no problems.

Was left arguing at the counter for 45 minutes whilst a toddler sat outside. Paid in full yet left without a car was told incorrectly that Easy rent did not have a UK contact number and was left with the choice of paying £186 extra or leaving with nothing. I was left without any way of getting to work for the following week despite having paid in full in advance 0/10.