The store was easy to find, but they only handed me the documents and the keys and did not accompany me to get the car!

Picking up the car at Munich Airport was quick. The staff were friendly and even gave us a brand-new A3. However, be aware that if you find any issues during the car inspection, you need to register them on the 4th floor. We forgot to inspect the car initially and later found a crack on the back, which worried us for a few days. The staff during the car return process were also very good; they did not say anything, and the inspection was quick. P.S: Avoid renting from ENTERPRISE. They have many hidden fees not explained during the booking, and the staff are extremely rude. I highly recommend being cautious if you rent from them.

This was my first time renting a car overseas, and I was very satisfied with Budget! We originally rented a Mondeo, but the staff noticed we had a lot of luggage and offered to upgrade us to a Volkswagen with a larger trunk for just 7 euros more per day. This turned out to be the right decision. The car was in excellent condition; it was a diesel and had only 7800 kilometers on it, making it very fuel-efficient. We drove 1700 kilometers in total and spent 138 euros on fuel. Returning the car was also very easy and hassle-free. The staff inspected the car and immediately processed the return. The simplicity exceeded our expectations.

Very good service

Easy to find the drop off location at Frankfurt airport

Very reasonably priced rental car. Excellent car rental platform.