The service at Thrifty's car rental location was good! However, they recorded my return time as 3 days later, leading to extra charges on my credit card, which is unacceptable! Fortunately, with the help of Zuzuche, I was able to get the refund. Thank you, Zuzuche!
The company’s service was fine overall. The only issue was during the return process; our fuel tank was slightly below full. I asked the staff three times if it was okay, and they said it was no problem. However, they still charged us a significantly high fuel fee on our pre-authorized credit card, which was frustrating.
I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.
About QEEQ:10.0/10
I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.
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