Great service, Chris who tended to me was very friendly and efficient. The car was brand new, so no complaints at all.

Smooth process

Staff were helpful and efficient.

Easy to follow

I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

I rented a car in Brisbane a few days before and that service as well as the car received were outstanding.

Wait for pick-up at airport was a bit long and checking out car felt rushed, but staff were friendly. Drop off was a bit odd and staff did not communicate that I had dropped off car to the 2nd location so was receiving a call while on the plane looking for the car! Insurance cost twice as much as the actual rental.

Like: Quick, friendly staff . Nice car
Dislike: No