Arrived at the store at 5 AM on the 30th, but I had booked the car for 7 AM. The staff refused to give me the car earlier, so I had to wait in the airport for 2 hours. Also, there was no promised Chinese-speaking staff, only a Thai staff member who spoke English. They did not guide me to the pick-up point, just told me that it was near the 7-11 outside the airport. I was confused about the exact location and had to ask locals to find it. After approximately 10 minutes of waiting, the car finally arrived. This pick-up experience was very disappointing...

Fast and convenient, easy car return. It took 5 minutes to register the rental and just 3 minutes to return the car.

Satisfied

Thai rent a car upgraded a Mitsubishi pajero for me, the car was clean, and new, the time spent on car pick up and drop off was about 10mins only, which was fast and smooth, staffs were nice and helpful, my experience with Thai Rent a Car was great.

Easy to rent, clear on pricing and t&c, provides super protection insurance option.

Excellent and efficient service.

Excellent service as always.