I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

Very satisfied

the kia sportage that I received did not work properly. The 4wd did not work and I got stuck in less than 6 inches of snow, twice. I did not have a shovel. The nanny systems on the car made it impossible to move the car without 4 people pushing it - twice. the tires were crap for snow to boot.

Nice staff.