South Island, New Zealand

Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!

After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.

There was no 8-seater vehicle available on the spot, and no shuttle service was provided. Fortunately, after insisting for two hours, the previous renter returned the car early, solving the issue. Overall, not providing alternative solutions was quite unsatisfactory.

Service attitude was enthusiastic, there were two to three staff members at the counter, almost no queue.

The company is very responsible; you can pick up the car right at the airport.