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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5812567330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5812567330
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London, Scotland, Ireland, Wales

Reviewed: Fri, Feb 23, 2018
About Europcar: 2.0 /10
Backstab! Renting the car was fine, returning it was also fine. But after returning home, my credit card was suddenly charged £60 for cleaning. Actually, thanks to my children growing up, this was the cleanest car we've rented abroad so far, just needed a little cleaning. Complaining to the rental company got me a vague photo. If they found it dirty, they should have pointed it out and charged the cleaning fee at that time, I wouldn't have argued. They should provide proof when making accusations. It feels like small car rental companies lure you in and backstab you later.

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Phoenix Barnard

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Reviewed: Tue, Aug 1, 2023
About Europcar: 4.0 /10
The staff was Indian and had a condescending attitude.

hyunwoo Song

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Intermediate | Mercedes-Benz A Class or similar
Reviewed: Sat, Nov 4, 2023
About Europcar: 8.0 /10
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
About QEEQ: 9.0 /10

M.Long

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Sep 2, 2019
“The car was nice and smooth. Pick up and drop off was also hassle free”
About Europcar: 10.0 /10
The counter staff was very nice and helpful. Helped us get the car that we needed and also helped advise the necessary.
About QEEQ: 10.0 /10

Peppy Dosanjh

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Mar 5, 2019
“Upselling based on not having the car that you ordered”
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10

N.shah

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Compact | Volvo V40 or similar
Reviewed: Mon, Jun 4, 2018
“Excellent”
About Europcar: 10.0 /10
Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.

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