From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8914317018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8914317018
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Reviewed: Fri, Feb 23, 2018
About Europcar: 2.0 /10
Backstab! Renting the car was fine, returning it was also fine. But after returning home, my credit card was suddenly charged £60 for cleaning. Actually, thanks to my children growing up, this was the cleanest car we've rented abroad so far, just needed a little cleaning. Complaining to the rental company got me a vague photo. If they found it dirty, they should have pointed it out and charged the cleaning fee at that time, I wouldn't have argued. They should provide proof when making accusations. It feels like small car rental companies lure you in and backstab you later.

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Ryan Malan

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Reviewed: Sat, Mar 24, 2018
About Europcar: 10.0 /10
Great experience, picking up and returning the car was very convenient, and the service was excellent! We left something in the car and they quickly helped us find it with a phone call!
About QEEQ: 10.0 /10

Ina Attlee

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Reviewed: Tue, Dec 12, 2017
About Europcar: 6.0 /10
The only regret is that even though we had already purchased full insurance in our country, which included scratch coverage, the counter insisted that it wasn't valid, saying there was no coverage below £1000. This made us very uneasy and confused throughout the trip.

MZ

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Economy | Opel Corsa or similar
Reviewed: Mon, Jul 24, 2023
“QEEQ was great, Europcar not so much”
About Europcar: 6.0 /10
Counter staff was aggressive about offering upgrades to many customers.
About QEEQ: 9.0 /10
Wonderfully easy

g.Nutt

View more >
Intermediate | Skoda Octavia Estate or similar
Reviewed: Wed, Sep 4, 2019
“We received conflicting information during the car hire period when we had questions about extending”
About Europcar: 10.0 /10
We received an unexpected upgrade
About QEEQ: 9.0 /10

L.Hilden

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Aug 27, 2019
“The car I was given had 22 noted defects. There was a large dent to rear right bumper, scraped left”
About Europcar: 6.0 /10
Old, damaged, scraped, dented car! Embarrassing having to drive it around
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