Picking up the car was very easy, and the staff was friendly.

The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?

Picking up the car was very convenient, they even gave a free upgrade. The car was in great condition and had a full tank of gas.

The staff were quite friendly, the airport location is open 24 hours, but other locations are not.

Enterprise initially provided a car that was not at the level of a Ford Focus. The car was in poor condition and very dirty, and it had not been cleaned for customers. We requested a replacement, but the staff was not helpful.