Note Age: Turkish Traffic is Smooth, Even Better Than Highways

I couldn't get a Renault as requested and had to pay extra for another car. The car was in good condition.

The pick-up and drop-off process was extremely fast.

The staff was very friendly, and both the pick-up and drop-off were very quick.

Bad attitude. The booked car was not available, and they gave us a so-called equivalent car, but the trunk was too small to fit our luggage. After a long discussion, they said there were no cars left and asked us to switch to a sedan. If an SUV couldn't fit, how could a sedan? We reluctantly took the car, and after more than an hour, they called to say a car was available for a bit more money. Why didn't they mention this earlier? We thought a big company would have more cars and better communication, but we were disappointed. The return process was better, with good service as it was a different location.

There were several incorrect charges. After the accident, the other party was fully responsible, but instead of helping as promised, they directly charged me, and I had to claim through insurance.