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Not as expected!!!

Reviewed: Tue, May 28, 2019
About Avis: 8.0 /10
As my reservation was for small SUV, when I arrived at Avis dest the reception guy tell me that there were no Small SUV cars in there branch so they going to give me a similar car. Anyway, they have provided me with a Peugeot 308. I thought it is not falling into the Small SUV category and I spent about 5 min arguing with them with no progress in it. Since, I was in hurry, I stopped arguing with them and took the car, which fortunately was enough for our luggage, and hit the road. I have rechecked your website to see weather I was correct when I thought the car was not falling into the same car I was reserved in the first place and I concluded to the fact that the car provided by Avis is to consider as Compact which means not upper level than the small SUV. I don't know why they down graded my car but that is to you know. I look forward to hearing from you.
About QEEQ: 8.0 /10
Compact SUV | Opel Crossland X or similar

Relevant Reviews on Avis in United Kingdom

Douglas Bunyan

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Reviewed: Wed, Sep 9, 2020
About Avis: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Steven Leopold

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Reviewed: Thu, Jul 7, 2022
About Avis: 10.0 /10
Located just downstairs from the hotel, the service was fairly efficient, although I waited for a little over half an hour. Pickup was also in the back parking lot. You can purchase additional insurance on the spot, which is convenient.
About QEEQ: 10.0 /10

Jodie Vaughan

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Reviewed: Wed, Dec 20, 2023
About Avis: 10.0 /10
Great service and quick processing.
About QEEQ: 10.0 /10

Stephen

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Compact | Peugeot 2008 or similar
Reviewed: Fri, Dec 29, 2023
“Good but disappointed with cleanliness of car”
About Avis: 8.0 /10
I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.
About QEEQ: 10.0 /10

George Johnston

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Small SUV | Vauxhall Crossland X or similar
Reviewed: Thu, Dec 28, 2023
About Avis: 8.0 /10
Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.
About QEEQ: 10.0 /10

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