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Live chat Email us Service Code: 1395725329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1395725329
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Christchurch, Tekapo, Pukaki, Mount Cook, Wanaka, Oamaru, Christchurch

Reviewed: Sun, Feb 5, 2017
About Ezi: 4.0 /10
There was a Chinese person who communicated smoothly. The process was simple, but I was directly told that the car I rented was over ten years old and had various issues like a potentially unresponsive steering wheel. The probability of it breaking down on the road was high. They asked if I wanted to change cars, but it would cost an extra 700 yuan. I asked how many times this car had broken down before, and they said it was mostly rented for one or two days, rarely for seven days. I got a bit angry and thought, then why rent it to me! It felt like forced buying and selling. They said I rented through Zuzuche because it was cheap. Honestly, spending 450 yuan a day to rent a Toyota hatchback feels really expensive. The trunk could only fit one suitcase, and Zuzuche never informed me it was an old car. Perhaps the store was well-intentioned, worrying that a breakdown would affect my mood more, but it really affected us upon arrival. Regardless of whose fault it is, it was not a good rental experience. I hope Zuzuche can resolve this and provide appropriate compensation.

Relevant Reviews on Ezi Christchurch Airport

Meredith Juliana

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Reviewed: Sat, Feb 24, 2024
About Ezi: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Georgia Stuart

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Reviewed: Thu, Apr 20, 2017
“A Week Around New Zealand's South Island”
About Ezi: 10.0 /10
The service at the store was excellent
About QEEQ: 10.0 /10

Leonard Christy

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Reviewed: Sat, Nov 19, 2016
“Christchurch - Queenstown - Wanaka - Lake Tekapo - Christchurch”
About Ezi: 6.0 /10
The service attitude was good, but they were a bit understaffed, resulting in slow processing. It would be great if they could provide Chinese language support.
About QEEQ: 10.0 /10

Guy Lyly

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Reviewed: Sun, Feb 5, 2017
About Ezi: 10.0 /10
Great service, very convenient and responsible.
About QEEQ: 10.0 /10

Gustave Malory

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Reviewed: Mon, Oct 31, 2016
“Self-driving in New Zealand is the most beautiful and natural way to travel, and it's quite free. Ho”
About Ezi: 8.0 /10
The service is quite satisfactory. There are a series of sales pitches when renting the car, but it's okay if you don't buy them. The staff is still very friendly. Returning the car is very convenient, just hand over the keys and you’re done. The RAV4 provided was very new, only had 15,000 kilometers on it, it’s a great car!

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