From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2078885320
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2078885320
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Kuala Lumpur-Malacca-Johor Bahru-Kuantan-Kuala Lumpur

Reviewed: Thu, Mar 14, 2019
About Europcar: 2.0 /10
Very dissatisfied! When returning the car, I found a scratch about 1.5 cm on the rear bumper. After consulting with the company, the Europecar employee informed me that I needed to pay 431.80 MYR for compensation. Since I was in a hurry to catch my flight, I didn't argue much or take pictures (regret it). I paid and left. After returning to China, I contacted the company through the post-rental service department of the rental platform. The company responded that the compensation was legitimate and sent an email stating that the cost of repainting the entire bumper was very high. The problem is, would the car rental company really repaint the entire bumper for such a small scratch?! I personally feel that this rental company is making a malicious claim and might even be bullying Chinese customers!
About QEEQ: 8.0 /10

Relevant Reviews on Europcar KUALA LUMPUR INTL AIRPORT 2

Les Strong

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Reviewed: Thu, Aug 29, 2019
About Europcar: 2.0 /10
First, the location provided was unclear. Second, the service attitude was very poor.

Ida Wat

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Reviewed: Tue, Feb 27, 2018
“From Kuala Lumpur to Penang”
About Europcar: 2.0 /10
Very slow... waited for almost two hours

Roxanne Bacon

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Reviewed: Tue, Feb 5, 2019
“I specified an English translation document when booking. It wasn't indicated that the QEEQ-provided”
About Europcar: 2.0 /10
I specified an English translation document when booking. It wasn't indicated that the Zuzuche-provided translation document couldn't be used. Now I can't pick up the car. Called customer service at 4 AM, and they offered no help, saying it's my responsibility. They said they'll only list supported documents. Rented several times, first time encountering such an issue. Stuck at the airport in the middle of the night with no car. Absolutely shameless.

S.MANICKAM

View more >
Mini | Perodua Myvi or similar
Reviewed: Thu, Nov 2, 2017
“Excellent service.”
About Europcar: 8.6 /10
Like: Friendly and helpful staff with excellent service attitude.

W.Saksono

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Mini Van | Toyota Innova or similar
Reviewed: Tue, Sep 26, 2017
“Good”
About Europcar: 8.4 /10
Like: Easy process

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