Convenient pick-up and drop-off.

Simple procedures and good service. My spouse is the driver but doesn't have a credit card, and the company accepted cash as a deposit as a workaround.

Good car condition

After getting off the plane, I was worried about not finding the store, but it was actually very easy to locate. The car was in great condition. I was concerned about finding a gas station, so I opted for the 'full tank' option, which wasn't very expensive. I can't remember the exact amount. Returning the car was also very convenient.

It is quite convenient, and the procedures are not very complicated. However, I originally wanted to use the self-service machines in the lobby, but twice I got to the last step and it said I needed to go to the counter, wasting a lot of time. The response of the self-service machine was also quite slow, and the information required was a lot and mixed. I encountered a female staff at the counter, her attitude was very bad, she seemed to be Mexican. But another African American guy had a good attitude. The customer service staff in the lobby are generally good.