The staff was very polite. The store is shared with Thrifty; the sign outside says Thrifty, but there is a small Dollar sign on the counter which is not very obvious. Be sure to look carefully.

Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences. Pick up at late afternoon, but it was not a highlander that not match my initial booking .

I am still waiting for my bond to be released. I have found this wait time to be quite long campared to other similar companies I have booked rental cars through. This has been frustrating

The car was old and back up camera was not working.

Excellent..

Car wasn’t clean when we received it and also made a noise when we applied the brake. Other than that it was a modern vehicle and well priced compared to other Queenstown options.