The car was relatively new.

The car was a new large MG with lather seats. Very good condition and clean.

QEEQ platform was easy to use, strait forward and rewarding.

I didn't get the car I booked as they had 'overbooked'. It took over an hour to collect due to slow processes and being understaffed for the amount of collections due. Limited choice of cars left as they had overbooked. They said they couldn't even given us a partial refund as we booked with a voucher through easycar. I won't be using Europcar again.

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.