From the airport shuttle to the in-store service, everything was quick and convenient. The staff were friendly and there was no hard sell on extra insurance. The range of vehicles was extensive and new. I chose a DODGE SUV with only 1250 miles on it. Highly recommended rental company.

Renting a car was very convenient. It was my first time renting a car for self-driving in a foreign country, and the whole process was very simple! The car was in excellent condition, which added a lot of fun to the journey. Returning the car was also very easy; I just scanned the code and could leave. It was great that the shuttle bus to the airport was seamlessly connected.

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.