Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!

Very good

Extremely satisfied

Service attitude was enthusiastic, there were two to three staff members at the counter, almost no queue.

They offer Chinese service, which is very convenient. However, they charge 1 NZD from your credit card, stating it's to test your card, and they don’t refund it. It feels a bit strange, almost like forcibly collecting a tip (similar to going through customs in Southeast Asia).