Good

Returning the car was very convenient, and the shuttle service was excellent.

The hall was very clean and tidy, and the staff were very professional.

They deceived us by claiming the compact car couldn't fit two pieces of luggage, and forced us to upgrade at triple the price.

The car seemed to have an electrical fault of sorts - we were worried it would break down a few times! The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them. They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.

Quick and easy customer services