Smooth

The car itself was good, and the rental process was very easy and straightforward. There were only small dents and scratches on the bodywork, but nothing major that affected its performance. However, the USB port for connecting to Apple CarPlay didn't work properly, which was quite inconvenient. Everything went well with the car, but when I returned it, I was charged an extra 50$ for fuel, even though the tank was full. I've tried to get a refund, but so far, no luck. This is very annoying and has been the most frustrating part of the experience. Overall, the car and the rental process were fine, but the extra charge and the difficulty in resolving it leave a bad impression.

Everything perfect as always. QEEQ makes car rental easy and safe. A must for my trips.

Budget is part of AVIS, so the service was fine... However, the staff worked very slowly, and the pickup process was too slow... Also, they charged my credit card four times. Although I raised this issue on the spot, the staff only acknowledged two charges and canceled one on the spot. It was quite chaotic!

Just average.

Nobody deserve more than one hour waiting time to do the pick-up after 16 hours travel time. Just not good enough........

The man behind the counter was rude on pick up of vehicle and even ruder on return. He questioned the cleanliness of the vehicle on return despite it being unclean on pick up. He had no people skills and his non-verbal communication was negative. If hes not happy in the job then perhaps it's not for him or he should seek supervision from his manager.