We waited over an hour to have a member of staff attend to us during pick up. When I finally had someone they were nice but weren’t clear on anything at all really. The car wasn’t anything like the car we were promised and it was due a service and oil change. That alone is disgraceful to allow someone to hire your car without it being up to standard. When returning the car my wife asked for help and was completely ignored. We were only trying to drop off the car so that kind of response is just not on. Poor all round.

The car stank of cigarettes

Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered

It was good

You are the worst rental car company in Europe, people at the counter are mean and disrespectful. Prices are competitive but I prefer to pay more and being treated as a human being. I would like to know if you would like to be treated the same way, if the answer is no, then act accordingly and train your people or fire them.

The price was very cheap. So cheap that you would think how can they rent a car at this price and make any money. But the English woman at the counter was not very nice. She didn't smile once and all she did was tell me how much I was liable for when I turned down the insurance. And then tried to tell me I needed to have an international drivers license and I would be fined if I was stopped and didn't have it. This is not stated in their terms and I have rented many times in Spain before with no issues. So they were very pushy and not very nice but in a way it was worth it because the car was so cheap.