Milan-Florence-Siena-Verona-Como-Milan

It's okay.

Initially, we had a pleasant chat with the lady at the counter, but when she checked the computer, she said there were no cars available and offered us a downgrade to a Polo for the four of us. We explained that we couldn't fit four people and two 28-inch suitcases, and she suggested making two trips to shuttle people and luggage. Finally, a teammate went to the parking lot, found the reserved car that hadn't been cleaned, waited for the cleaning, and then took the car. Felt that car rentals in Europe are very unreliable; reservations don't seem to help.

Located in the city, so not crowded. Very good.

The store has only two staff members, so the service speed is average. The staff will try to sell insurance, but if you already bought full insurance on QEEQ, you don't need to buy it again.

Staff were helpful. Car was practically new, clean and easy to drive.