After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.

If I could give a zero, I would. Ezi Car Rentals deserves zero stars. Unilateral contract breach, numerous traps... absolutely no integrity, outrageously deceitful. I will never consider Ezi for future travel!!!

No staff at the counter, waited for more than ten minutes!

The rental process was very smooth, and the car was in good condition, although the exterior was a bit dusty. The interior was quite clean. Returning the car at Queenstown Airport was easy; just hand the keys to the staff. The staff member who helped me was a middle-aged woman, and she was very nice.

When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.