Very satisfied

Renting the car was quite convenient.

They made a mistake with my order and charged me over 500. I had to show them the order to fix it and finally got the right car type.

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.

Service as expected.

First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.