Very good

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.

The free shuttle from the airport to pick up the car was very convenient. The car was in excellent condition, and returning the car was also very easy.

Very good

After a window smashing incident, Alamo's service was very prompt and efficient, with no extra costs. Fortunately, we didn't follow QEEQ company's customer service suggestion to privately fix the window at a repair shop. Otherwise, we'd have to bear the cost of the car window on top of the significant loss from our stolen luggage.