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Live chat Email us Service Code: 8369405152
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Overall very good experience

Reviewed: Sat, Jun 1, 2019
About Europcar: 10.0 /10
It was really easy from start to end! The pick up point at Civitavecchia from the cruise gate drop off point was very convenient (you should emphasize this). The explanation given to drop off at FCO at Block B, Level 3 was also helpful.
About QEEQ: 10.0 /10
Mini | Smart Forfour or similar

Relevant Reviews on Europcar in Italy

Clarence Yerkes

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Reviewed: Thu, Jul 17, 2025
About Europcar: 10.0 /10
Everything went smoothly. I chose full insurance, booked an Opel Grandland, but was given a Citroën DS4 diesel version with just 1600 kilometers on it. It was a new car with wireless CarPlay and very fuel-efficient—only cost 46 euros for fuel during a 6-day road trip in southern Italy. They only charged a 100-euro deposit, and the refund was processed on the same day after returning the car without issues. The only inconvenience was that, possibly for safety reasons, the rear doors couldn’t be opened from the inside and required someone to open them from the outside. Similarly, the trunk could only be opened with the remote after turning off the engine.
About QEEQ: 10.0 /10

Xavier Sweet

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Reviewed: Sun, May 18, 2025
About Europcar: 10.0 /10
The entire process, from booking to providing the international driving permit, picking up the car, and returning it, was very smooth. Thanks to the platform!
About QEEQ: 10.0 /10

Cecil Cronin

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Reviewed: Sat, Oct 15, 2016
About Europcar: 4.0 /10

A.Challis

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Sep 12, 2019
“Happy Customer”
About Europcar: 9.3 /10
Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.
About QEEQ: 10.0 /10
Very easy to book, helpful online chat and great prices.

D.P.

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Economy | Fiat Panda or similar
Reviewed: Sun, Aug 11, 2019
About Europcar: 8.7 /10
Staff too slow at pick up. Fiat Panda is not worth of money. Straggling little engine and you feel every hole in it.
About QEEQ: 9.0 /10
Guy I called before booking for more info, wasn't easy to communicate. It was a struggle to get answer for simple questions.

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