The pick-up and drop-off process was fairly quick. They did try to sell various types of insurance, but we didn't need them so they didn't insist further.

The process of picking up and returning the car each took less than 10 minutes, very convenient.

When picking up the car, the counter staff still tried to sell insurance and suggest an upgrade to a larger car. After repeatedly refusing, I finally got the car! At the pickup, I took the contract and went to the designated car area to choose the vehicle myself. Any car parked in that area was available for selection. Nobody inspected the car with me, so you need to be cautious. However, the selection was vast, with significant differences among the options. Take your time to look around!

Service was good. Our car had an air conditioning issue, so we swapped the car at a nearby location. The cost was recalculated after an appeal at the rental location.

A good company. They have self-service machines but our credit card didn't work, so we had to queue.