First, they extended a trip of less than 4 days to 5 days, and the official confirmation receipt was higher than the booked price. They insisted I sign it first before I could raise objections. When I requested intervention from the car rental platform, it hardly made any difference. Only after continuous demands did they change it back to 4 days. During a vehicle inspection, I was dissatisfied and asked for an upgrade. They only mentioned a $15 daily upgrade fee but didn't inform me about an additional fee or tax of about 200 yuan, which is outright robbery.
The car was great and so comfortable especially with all the traveling we did. Really glad we went with a bigger car.
About QEEQ:8.0/10
Everything was as they said no additional payments. And was as easy as showing up and using your credit card as a deposit. And then we were all set for our adventure.
They send us a 2 dollar toll fine, with 30 dollar administrative costs. Thrifty just booked the added toll from the creditcrad. So the 30 dollars that National added was a real buster.
About QEEQ:10.0/10
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