Last-minute decision, one-day trip in Los Angeles, avoiding the hassle of public transportation

They pushed a certain insurance during the sales process, which we only realized when settling the bill. After some coordination with the car rental service, part of the insurance fee was refunded.

Picking up and dropping off the car was easy to handle. We encountered an emergency in San Francisco where the car window was broken. We waited 1.5 hours to get a replacement car at midnight due to their issue. They didn't explain why and had a bad attitude, telling us to 'Just wait!' The parking area supervisor was David.

The service from Alamo was very average, possibly because it's cheap. They don't accept UnionPay cards and there is no Chinese service. There were many people in line and few staff. I clearly chose a large SUV, but upon arrival, I was told I could only rent a small SUV. I originally wanted to rent a Grand Cherokee. I'm not sure whether this was an issue with Zuzuche or ALAMO. Overall, the service experience was really poor!!

Great car rental company with a third-party Chinese translation service. The service was very attentive and considerate for renters. Excellent!

QEEQ is great, will continue to use.