Overall, it was okay. Communication during pickup wasn't smooth; the staff were not very patient and had an average attitude, but there were no major issues. Returning the car was relatively simple.
Although this Enterprise car rental company is cheap, it is very unreliable. Two rentals ago, I booked a B-class station wagon and received an A-class Focus station wagon instead. The last rental was even worse; they told me there were no cars available when I arrived at the store. So far, Zuzuche has not given me a satisfactory response.
“Easy booking with EasyRent, disappointing experience with Enterprise”
About Enterprise:7.7/10
The car had a scratch on the bumper that was not documented in the rental contract, which led to 1150 Euro damage charges upon return.
I did not receive a vehicle from the booked class (4 door sports sedan) but an SUV.
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