Mr. Ali at the pick up, and Ms. Jolina at the drop of where super helpful and friendly. It is of the modern times that they had to claim for a good review. I don`t like this necessary part.

Their strategy is to get you to upgrade the vehicle.

Picking up the car went smoothly and was convenient. It wasn't in the city but in the west of town among a bunch of car dealerships. We asked some local people for directions.

Rented a car in Germany; previously had an accident in France and the car was towed away. The German company actively coordinated with the authorities to help us get a new car for free and continue our trip. We rented two cars, and only one had an accident. Even though the other car also had an issue when we returned, having full insurance saved us from further trouble.

The service is okay, but sometimes there are no cars available when picking up, even after making a reservation online. The store often doesn't want to take responsibility for the renter's losses caused by the breach, and claiming compensation is quite troublesome.