They added unnecessary services when renting the car, charging over 100 euros extra.

Out of nowhere, they requested some number, and even after calling the car rental customer service, they couldn't figure out what number it was. It took more than half an hour without providing any number before the rental was completed. I still don't understand the whole situation!

When picking up the car, I was informed that it hadn't been returned yet, so we had to wait around 2 hours.

Friendly staff

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I understood that part and paid. I was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointing as my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !

I told the staff that I had to go to Switzerland and paid Euro 35 for travelling accross the border. I undertood that part and paid. was told the car had most likely the required sticker for going across the border, which it did not have and I paid Euro 40 at the border. When I returned the car I was told I had to pay an addional 52 Euro border fees, which was all in all very disappointingas my currency is South African Rands which is x 20 in other words I had to pay R 1840 in addion which is a lot for me !