The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

The store is relatively small, staff attitude is average, they do not proactively answer questions, and there are language barriers.

Due to a sudden train cancellation, we had to rent a car from Dresden to Berlin on October 6th because we needed to catch a flight back home from Berlin Airport. Although our last-minute booking was confirmed, the rental company couldn't provide a vehicle on such short notice. Realizing our predicament as a group of six, a very kind employee from the rental company helped us call and arrange for a taxi, and we finally made it to Berlin Airport. We are very grateful for her kind assistance!

Very convenient, located right inside Frankfurt Airport. They even gave us a free upgrade to an SUV. The car was in great condition and the service was good.

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.