The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.
This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.
The service is okay, but sometimes there are no cars available when picking up, even after making a reservation online. The store often doesn't want to take responsibility for the renter's losses caused by the breach, and claiming compensation is quite troublesome.
I was upgrade and therefore more thank happy. Fuel was level to level which is always tricky cause you end up loading more fuel than originally needed, but okay. Was fine.
About QEEQ:8.0/10
All right and no complaints
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