Adelaide-Kangaroo Island-Twelve Apostles-Great Ocean Road-Melbourne, Tasmania

Called 0736224500 and had to wait a long time for an answer. Accidentally left a purple water bottle in the car but they said they couldn't find it.

The store first asks if you want to upgrade your insurance, then mentions you need an electronic ETC for toll roads, costing 60 AUD per day. It took quite some time to finally get the car. Basically, they just want you to pay extra.

Friendly, no upselling, easy pickup and drop-off

My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.

We were upgraded to a Kia Sportage and Corrie was really helpful in suggesting local places to see. Corrie is a real asset to Hertz, Pick up and drop off was quick and easy. Highly recommend.