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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1964603049
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1964603049
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Reviewed: Fri, Aug 17, 2018
About Hertz: 2.0 /10
Scam company! They deducted over 500 euros claiming I didn’t provide a fuel receipt. Zuzuche made no effort to resolve the problem and kept asking for the fuel receipt even though credit card records were provided. I drove just 400 kilometers and refueled for 70 euros, so why deduct over 500 euros? Zuzuche's reason was that fuel and labor are expensive abroad. Ridiculous! It’s fraud against consumers!!! Check Zuzuche's contract; every clause says they’re not responsible. Rent directly from a car rental agency! Never use Hertz, never use Zuzuche! The intermediary always sides with the car rental agencies, ignoring consumer rights. I will defend my rights!

Relevant Reviews on Hertz MUNICH AIRPORT

Michelle

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Reviewed: Wed, May 1, 2024
About Hertz: 6.0 /10
I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members who were very indifferent. They said only the CHR was available, and if I wanted a different model, I would have to wait an unspecified amount of time. Due to being in a hurry, I had no choice but to accept it. The next day, I contacted the rental platform to request a vehicle change, but even after two days, they couldn't reach the rental office. Extremely disappointed with the German rental company.
About QEEQ: 8.0 /10

Deirdre Bartlett

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Reviewed: Tue, Aug 21, 2018
About Hertz: 2.0 /10
Waited in line for almost two hours, only one staff member was handling service, the queue was about 50-80 meters long.

Amanda Veblen

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Reviewed: Thu, Oct 11, 2018
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Antony Rossetti

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Reviewed: Wed, Jun 21, 2017
About Hertz: 10.0 /10
Pick-up and drop-off were very convenient. Although they promoted full insurance, they remained very friendly when I declined.
About QEEQ: 10.0 /10

Sandy Piers

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Reviewed: Tue, Aug 5, 2014
About Hertz: 6.0 /10
There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.
About QEEQ: 8.0 /10

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