The service was quite good. There were a lot of people when I went, I waited in line for about 25 minutes. The car model I reserved was unavailable, but they upgraded me to a larger size for free, although I prefer smaller cars.
Waited in line for an hour, charged unfair fees, insisted on not needing roadside assistance but was still charged, and the order included taxes, yet was charged again on site. Very bad experience.
The Europcar counter is located inside the Advantage store, but there was no staff present for a long time. Many people waited for quite some time only to find out that Europcar and Advantage process rentals together. It took over an hour to get served.
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