Crowded

Very enthusiastic and efficient

Big company, overall good

The staff at the counter strongly pushed the comprehensive insurance, costing a substantial extra amount. When returning the vehicle, an intern conducted the inspection and said there were dents on the side of the roof caused by tree branches, which were not covered by the insurance. The staff did not mention this point when I picked up the vehicle. Fortunately, another staff member inspected it later and did not count it as our fault, which was a relief. Nevertheless, the comprehensive insurance was not very useful when picking up the vehicle.

A great company with very patient staff. However, make sure to ask them to demonstrate all the functions, and record a video to avoid any confusion later.