Pacific Coast Highway

Convenient and quick car rental and return

The staff requested self-registration, but the automated machine failed at the last step... It wasted my time, and in the end, I still had to queue for more than ten minutes.

Near Los Angeles Airport, excellent service, no forced charges

Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!

Entered a lot of information, but the self-service pickup wasn't successful. Had to wait in line, which was very crowded.