They made the process whole process for me painless from start to finish. Phillip who I dealt with on the counter to the branch manager who helped with technical questions I had.

Simple, easy process that I will definitely use again.

Very satisfied!

Not bad. Everything is electronic now, and returning the car is simple – you just hand them the keys. They said we'll receive the electronic receipt and deposit refund in two days.

The car they provided was very poor. I originally booked a Ford Focus, which is supposed to be a large compact car, but they gave me a Kia Venga, which is significantly smaller and only qualifies as a compact car. When I asked the rental company about it, they said both are considered the same category despite the obvious size difference. The car was very dirty; it had been washed outside but had a lot of dust and trash inside. Additionally, the fuel tank was not full when I picked it up, and they didn't refund the extra fuel I returned with. The garage was underground without an elevator, so you either have to walk a long distance or take the stairs, making it inconvenient if you have large luggage. Also, unlike other rental companies that pre-authorize a deposit, they actually charge the money and then refund it when you return the car.

Excellent customer service with friendly and professional attendants.

Delivers far more than your expectations