could be better

The young lady at the counter was super patient showing us exactly how to charge the electric car.

They did recommend some insurance options, but it was done in a fair and reasonable way.

Although I had to cancel my order, the experience was really great. Highly recommend!

Right outside the airport terminal is the car rental office. The staff was very enthusiastic. After completing the paperwork, we took the company's shuttle bus to pick up the car. We initially booked a Passat, but the staff warmly introduced us to an Insignia station wagon, which solved our concern about storage space. The car had only driven 6000 miles and was very new. It even had dual navigation systems, which felt quite luxurious. The trip covered 3500 kilometers in 21 days, costing around 2200 yuan in fuel (diesel cars are very fuel-efficient, 1.2 pounds/liter). Returning the car was simple and took only 10 minutes. We then took the shuttle back to the airport. Overall, it was an excellent experience, and this car performed admirably. Highly recommended!

Great service from all the Enterprise Basingstoke team. . Great car.

Qeeq was recommended to me by a relative. Very happy with whole process.