Beware of this company! At Milan Malpensa Airport T1 location, we experienced the flashlight damage check. 1. When picking up the car, the staff quickly walked around the car without using a flashlight and didn't find any visible damage, so they recorded it as undamaged. 2. When returning the car, the staff used a strong flashlight to meticulously inspect the car and found a tiny scratch that can't be seen with the naked eye, only with a flashlight, and claimed it as damage. During the rental period, the car had no collisions or scratches. We also used the automatic inspection feature of the rental app to upload photos when picking up the car. However, since we didn't use a strong flashlight for the photos, even zooming in makes it hard to tell if the scratch is new or old. After multiple car rentals both domestically and internationally, this was the first time experiencing such a flashlight inspection. Using eyes for pick-up but a flashlight for return, this method is unacceptable for anyone. Avoid this company!

Very satisfied. The car was new, only driven 10,000 kilometers. I forgot to bring the notarized copy of my driver's license when picking up the car, but the staff let us take a photo and send it via email. They were very patient. They explained the insurance, but I mentioned that I had already purchased it in my home country, so they didn't push for it further. We added a second driver, which cost an additional 7 euros per day, but crossing borders didn't incur extra fees. We didn't wash the car before returning it, and it was a bit dirty, but they didn't charge a cleaning fee. The inspection was very quick. Another car in our group had a minor accident, and we received the damage report via email within a day, and the price was very reasonable. Overall, everything went smoothly. Highly recommended.

This car rental company is pretty good, the car is very new, and the staff are very friendly. Thumbs up for Claudia!

The car rental company is overall pretty good. However, the pick-up experience was terrible. It was raining that day and we had to wait outside for an hour. The car rental platform's assistance was useless.

Counter staff really helpful. Really fast and close to where you check in for your car. Full explanation about the car given and whenever we arrived with the car they just as fast.