The car rental counter staff provided detailed explanations of all services without any forced sales. They were also patient in translating and explaining the policies for us.
Very satisfied. I don't speak English or Italian at all, but the staff was very patient when I used translation software. The entire pickup and drop-off process was smooth, and there was no upselling. I'll choose this company again next time!
Beware of this company! At Milan Malpensa Airport T1 location, we experienced the flashlight damage check.
1. When picking up the car, the staff quickly walked around the car without using a flashlight and didn't find any visible damage, so they recorded it as undamaged.
2. When returning the car, the staff used a strong flashlight to meticulously inspect the car and found a tiny scratch that can't be seen with the naked eye, only with a flashlight, and claimed it as damage.
During the rental period, the car had no collisions or scratches. We also used the automatic inspection feature of the rental app to upload photos when picking up the car. However, since we didn't use a strong flashlight for the photos, even zooming in makes it hard to tell if the scratch is new or old.
After multiple car rentals both domestically and internationally, this was the first time experiencing such a flashlight inspection. Using eyes for pick-up but a flashlight for return, this method is unacceptable for anyone. Avoid this company!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Sandy Piers
-
-
-
-
View more >Olga Sandy
-
-
-
-
View more >May Juliana
-
-
-
-
View more >Sebastian Acheson
-
-
-
-
View more >Webster Benedict
-
-
-
-
View more >Eileen Eveline
-
-
-
-
View more >Blake Morton
-
-
-
-
View more >Marcia McCarthy
-
-
-
-
View more >Nick Dickens
-
-
-
-
View more >Mavis Eveline
-
-
-
-
View more >Gerald Gray
-
-
-
-
View more >Marlon William
-
-
-
-
View more >Kennedy Samson
-
-
-
-
View more >Pamela Crofts
-
-
-
-
View more >Tom Funk
-
-
-
-
View more >Valentina Bethune
-
-
-
-
View more >Aurora Kell(e)y
-
-
-
-
View more >Christ Austen
-
-
-
-
View more >Emmanuel Field
-
-
-
-
View more >Gilbert Foster
-
-
-
-
View more >Car hire Companies AT Milan Malpensa Airport, MXP
Pay for Car Rentals with Crypto