The customer service kindly asked about the size of the luggage and then upgraded to a larger Nissan for free. Super considerate. The signs for picking up and returning the car were very clear, so I had no problems even as a woman!

Like: We usually drive to Bar Harbor, but decided to fly to Bangor and rent a car to visit Acadia. Everything thing on the trip was flawless. The pick up and drop off was a bit limited by Enterprise as they have 1 van and are off site, but they made up with SERVICE. The price was right, the weather was great. Very good trip.
Dislike: Not much

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.

Like: Friendly attitude helpful staff
Dislike: the office was preparing to be moved it didnt have office look ...totally understandable

Like: The guy helping me was very informative, he had quite a lot of cars available and let me pick.
Dislike: That I couldn't use my debit card, that's annoying. Specially if I am a returning customer over and over again.