Very patient despite communication issues

Car and staff were good and friendly. Good thing i booked and got a 4wd prius as i believe that is super helpful to drive in snow (without ice chain on wheels). Car infotaiment wasnt friendly. Ended up without music most of the time and only occasional radio every now amd then in the city

Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!

Large amount of car choices. Booking process was smooth. It's be even better if e-voucher could be accepted instead of printing the hard copy.

They were good except they forgot to provide us with the free Japan highway ECT card for tolls

Easy to use

We had to change car because the one rhey gave us was not good (the seats behind had small backs and no head rest. We had to argue a little with the owner in order to change vehicule.